privacy policy
SENZATIONALGIFTS
"The only gifts worth giving!"
Your privacy is very important to us at Senzationalgifts.com ("Senzationalgifts" or "we") and our clients' trust remains our priority. This privacy policy has been prepared for the purpose of asserting our commitment to protect the confidentiality of information we hold about our clients and to inform you of our practices with regard to the collection, use and disclosure of personal information that you provide to Senzationalgifts or that we automatically collect via our website.
This policy applies each time you provide us with personal information, either during your visit to one of our stores; in writing by completing a contest entry form, purchase order or online questionnaire; by subscribing to our newsletter; by telephone or online through our website; or at any other time Senzationalgifts collects, uses, discloses or keeps your personal information. By providing us your personal information or by using the website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this policy.
What Personal Information We Collect
We may collect and process different types of personal information in the course of operating our business and providing our services, such as your surname, first name, postal address, e-mail address, telephone number, gender, date of birth, credit card number, responses to our questionnaires and surveys, preferences regarding our products, comments, information relating to your transactions and any other personal information you provide to Senzationalgifts. You may be asked to provide us with this information in various circumstances, for instance when you make a purchase, call us regarding an order or return, create an account on our website, subscribe to our newsletter, sign up for our loyalty programs, or participate in a contest or promotion.
Some of the personal information we collect is mandatory for the purposes of conducting a transaction, and some is optional. The mandatory personal information is identified by asterisks (*) in the written or electronic Senzationalgifts forms or verbally by our staff at the time of collection.
In addition to the information you provide to us, we also automatically collect certain technical information, such as information relating to the use of our website. For more information on this topic, please see section “4. Automatic Collection of Personal Information”.
We do not knowingly collect information from persons who are under 16 years old.
How We Use Personal Information
We may use personal information in the following ways:
Purchases and Order Management: To validate, process and track your orders, including to ensure their delivery to you; to contact you to inform you of the status of your orders; to assist you with your transactions, such as helping you order or return a product; to assess your satisfaction; to verify your identity and credit where necessary; to collect amounts owing; and to manage any dispute relating to a purchase.
Online or In-Store Account Creation and Management: To allow you to manage your orders, your promotions or the contests you entered; to offer you a loyalty program; and to allow you to manage your preferences and enrich your profile.
Client Services: To answer your questions about your account and orders, to interact with you, or to connect you with the relevant services.
Product Promotion and Marketing: To provide you with personalized offers; to personalize your experience on our website, including posting content tailored to your interests or needs; to learn about your opinions, interests, preferences, suggestions and comments about our products and services; to continuously improve our products and services to meet your needs; to compile anonymized statistics about our clientele; and to measure the success of our advertising campaigns.
Newsletter, Catalogue and Other Commercial Communications: To provide you with news about Senzationalgifts and our products; to inform you about our new products; to send you offers and promotions and provide you with gifts and surprises, such as on your birthday; to adapt and personalize our marketing communications based on your profile; and to measure the success of our newsletter and other commercial communications.
Website Operation: To provide you with a high-performance website; and to facilitate your navigation, for instance by keeping your session open and keeping your products in your shopping bag.
Promotion of Other Products and Services: To inform you about products and services from other companies that may be of interest to you.
Legal Requirements: To meet the legal and regulatory requirements in force.
If we have to collect personal information for purposes other than those identified above, we undertake to give advance notice to our clientele and to obtain the necessary permissions for the collection, use and disclosure of such personal information, where appropriate.
How We Protect Personal Information
We maintain appropriate physical, technical and administrative safeguards to protect the personal information we have in our possession against accidental or unlawful destruction, accidental loss, unauthorized disclosure or access, misuse, and any other unlawful form of processing of such personal information. Senzationalgifts thus limits access to your personal information to employees who must necessarily have access to it in order to fulfill their functions. Records containing personal information on paper are kept in locked filing cabinets, access to which is restricted to authorized personnel. Personal information on electronic media is protected by technical and technological means, such as passwords, firewalls, anti-virus software and other protection software, as well as by the encryption of certain data, thus preventing loss, theft, unwanted intrusions, improper use, unauthorized changes and malicious attacks. Senzationalgifts ensures that its servers are kept in a secure environment and its IT infrastructure is managed by specialists who ensure that data is protected. With respect to credit card transactions, Senzationalgifts complies with the Payment Card Industry Data Security Standard (PCI DSS), which ensures the protection of personal information related to credit cards. Moreover, all employees of Senzationalgifts are trained and made aware of the importance of protecting the confidentiality of personal information.
Nevertheless, due to the nature of the internet and internet technologies,
security and privacy risks cannot be eliminated, and Senzationalgifts cannot guarantee that your
personal information will not be disclosed in a manner contrary to this policy.
If you believe your personal information has been compromised however, please contact us.
